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Thursday, October 19 • 17:35 - 18:00
How to design a bot experience like your reputation depends on it

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AI driven bots moving to the forefront of customer service. But the reality of them is a long way from the dream. How can you design a bot experience that protects your brand, rather than damages it?

avatar for Ben Scott-Robinson

Ben Scott-Robinson

Founder, The Small Robot Company
Ben Scott-Robinson is a digital innovator of 20 years standing.  | Right now he is the founder of The Small Robot Company, a startup crafting three small robots, and nurturing their dream to save the world. | | He is also the tutor on mobile and social strategy for Google's Squared... Read More →

Thursday October 19, 2017 17:35 - 18:00
Normandie Suite 1 W Quay Rd, Southampton SO15 1RA

Attendees (21)